Privacy Policy
Last Updated: December 20, 2025
Introduction
BranchWise Watsonville Tree Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.
Information We Collect
Personal Information
When you request a quote or contact us, we may collect personal information including:
- Your name
- Phone number
- Email address
- Physical address
- Property details and service requirements
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address
- Browser type and version
- Pages visited and time spent on pages
- Referring website
- Device information
How We Use Your Information
We use the information we collect to:
- Provide you with estimates and schedule services
- Communicate with you about your service requests
- Send you appointment reminders and service updates
- Improve our website and services
- Respond to your questions and concerns
- Comply with legal obligations
- Send you promotional information (only with your consent)
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist with business operations (payment processing, scheduling software, etc.)
- Law enforcement or government agencies when required by law
- Professional advisors (lawyers, accountants) when necessary
Any third parties we work with are required to protect your information and use it only for the purposes we specify.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, but disabling cookies may limit some website functionality.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide you with services and comply with legal obligations. Service records are typically kept for several years for warranty, tax, and legal purposes.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications
- Object to certain uses of your information
To exercise any of these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to children under 18, and we do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
BranchWise Watsonville Tree Services
1 W Beach St, Watsonville, CA 95076
Phone: (831) 666-1567
Email: support@treeservicewatsonville.com